OneCode Discounts - Privacy Policy

Responsive Media ("we", "us", or "our") operates the OneCode Discounts application ("the App") for the Shopify platform. This Privacy Policy explains how we collect, use, and protect information when you install and use the App.

1. Information We Collect

When you install the App, we collect and store the following information:

Your Shopify store URL (myshopify.com domain)
The access token provided by Shopify during the OAuth authentication process

The App may also access certain store data through the Shopify API in order to provide its functionality. This data is processed in real time and is not stored in our databases unless explicitly stated above. We do not store customer, order, product, checkout, payment, or other Shopify store data in our databases.

2. How We Use Your Information

We use the information we collect solely to:

Authenticate your store and provide the App's functionality
Communicate with you regarding the App (e.g., support requests)

We do not use your information for advertising, profiling, or any purpose unrelated to the operation of the App.

3. Data Sharing

We do not sell, rent, trade, or use merchant or Shopify store data for advertising, profiling, or marketing purposes.

Shopify data accessed by the App is used only as required to provide the App’s functionality and is not retained by us.

4. Data Storage and Security

The limited information we retain — your Shopify store URL and Shopify access token — is stored on secure cloud infrastructure and is accessible only where required to operate and support the App.

Responsive Media is not currently SOC 2 certified.

5. Data Retention and Deletion

We retain your store information only for as long as the App is installed on your store. When you uninstall the App, we automatically delete all data associated with your store from our systems.

You may also request deletion of your data at any time by contacting us at help@responsivemedia.com.au.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

Access: Request a copy of the data we hold about you.
Correction: Request that we correct any inaccurate data.
Deletion: Request that we delete your data.
Portability: Request a machine-readable copy of your data.
Objection: Object to certain types of processing.

To exercise any of these rights, please contact us at help@responsivemedia.com.au. We will respond to your request within 30 days.

7. GDPR Compliance

If applicable privacy laws provide you with rights relating to personal information we hold about you, you may contact us at help@responsivemedia.com.au to exercise those rights.

8. CCPA Compliance

For California residents: We do not sell personal information. You have the right to know what personal information we collect, request its deletion, and not be discriminated against for exercising your privacy rights. To make a request, contact us at help@responsivemedia.com.au.

9. Cookies

The App does not use cookies or similar tracking technologies beyond what is required by Shopify for the embedded app experience.

10. Children's Privacy

The App is designed for use by Shopify merchants and is not directed at children under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the App after changes constitutes acceptance of the revised policy.